Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes your name, email address, phone number, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to: process your orders and payments; send you order confirmations and updates; respond to your comments and questions; send you marketing communications (with your consent); and improve our products and services.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure encrypted connections.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@silkyhairm1.co.za.