Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They allow the website to recognise your device and remember information about your visit, such as preferences and items in your shopping cart.

2. How We Use Cookies

We use cookies to operate and improve our website. Specifically, we use them to: keep items in your shopping cart as you browse; remember your wishlist; recognise you when you return to the site; understand how visitors use our website so we can improve it; and measure the effectiveness of marketing campaigns.

3. Types of Cookies We Use

Essential cookies are required for the website to function and cannot be switched off. They enable core features such as the shopping cart and secure checkout.

Functional cookies allow the website to remember choices you make (such as your wishlist and recently viewed products) to provide a more personalised experience.

Analytics cookies help us understand how visitors interact with the site so we can improve content and performance.

4. Managing Cookies

You can control or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of the website, particularly the shopping cart and checkout process. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

5. Third-Party Cookies

We may use trusted third-party services (such as payment providers and analytics tools) that set their own cookies. These providers have their own privacy and cookie policies governing their use of data.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

For questions about our use of cookies, please contact us at hello@silkyhairm1.co.za